To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.
The Care Manager lead role has core responsibilities to providing leadership and supervision to care managers and transition coordinators. The lead role provides oversight of group functioning, assignments and provides clinical supervision to staff in day to day assignments. The lead provides organization and support to the orientation of new staff, incorporation into the hospital and the department as a whole and provides leadership and direction as needed to all members. The lead brings issues forward that are central to the role and contributes to the improvement and ongoing development of core critical processes. The lead utilizes principles of patient and family centered care to direct interventions and changes in practice. The lead position continually identifies new opportunities to promote professional development and success as an interdisciplinary member of Yale New Haven Health staff, bridging throughout the continuum for the quality care of all patients.