Yale New Haven Health System

  • LEAD CM WILL BE RESPONSIBLE FOR STAFF ACROSS BOTH CAMPUSES.

    Job Locations US-CT-New Haven
    Job ID
    65388
    Department
    CARE MANAGEMENT
    Position Type
    Full Time Benefits Eligible
    Scheduled Hours
    40
    Work Schedule
    DAYS
    Work Days
    MONDAY-FRIDAY.
    Work Hours
    8 TO 4:30PM
    Work Shift
    N/A
    Requisition ID
    2018-18575
  • Overview

    To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

    The Care Manager lead role has core responsibilities to providing leadership and supervision to care managers and transition coordinators. The lead role provides oversight of group functioning, assignments and provides clinical supervision to staff in day to day assignments. The lead provides organization and support to the orientation of new staff, incorporation into the hospital and the department as a whole and provides leadership and direction as needed to all members. The lead brings issues forward that are central to the role and contributes to the improvement and ongoing development of core critical processes. The lead utilizes principles of patient and family centered care to direct interventions and changes in practice. The lead position continually identifies new opportunities to promote professional development and success as an interdisciplinary member of Yale New Haven Health staff, bridging throughout the continuum for the quality care of all patients.

    EEO/AA/Disability/Veteran

    Responsibilities

    • 1. Leadership
      • 1.1 Provides daily supervision and clinical support to all members of group, including daily staffing.
    • 2. Clinical Skills
      • 2.1 Remains clinically expert in area and provides clinical supervision in case management formally and informally.
    • 3. Customer Satisfaction
      • 3.1 Demonstrates CHAMP and Standards of Professional Behavior
    • 4. Fiscal Responsibility
      • 4.1 Prepare Kronos for manager approval.
    • 5. Innovation
      • 5.1 Exercises interest and creativity while reviewing existing practices.

    Qualifications

    EDUCATION


    RN required. Minimum of Bachelors required in a clinically related field. Masters Preferred.


    EXPERIENCE


    At least four years as a Care Manager in excellent standing.


    LICENSURE


    RN licensure in CT, Case Management Certification strongly preferred.


    SPECIAL SKILLS


    Leadership, critical thinking, understanding of group dynamics.


    PHYSICAL DEMAND


    No weekend nor holiday requirements.


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