To be part of our organization, every employee should understand and share in the YNHHS Vision, support our
Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion -
must guide what we do, as individuals and professionals, every day.
As members of a High Reliability Organization (HRO), every employee should practice CHAMP behavior and strive to
make patient safety a top priority. A pharmacy practice resident is enrolled in an accredited post -graduate training
practical training program. The program is accredited by the American Society of Health System Pharmacists
(ASHP) that runs from July through June each year. The pharmacy resident reports to the Clinical Services Manager
and is coordinated by the Residency Program Director. The resident will abide by all regulations, standards and
evaluation processes that ASHP mandates for continued accreditation. The pharmacy resident shall provide
pharmaceutical care consistent with entry level of practice; synthesize an acquired body of knowledge with
experience gained in order to have a positive impact on patient care and demonstrate the basic skills required to
execute clinically sound decision making.
Drug Therapy Management
In a timely fashion, reviews all medication orders to assure safe, accurate, cost effective drug use.
Understands patient specific drug therapy management plans and therapy endpoints 1) Performs
interventional medication use interventions incorporating patient specific data and documenting in appropriate
patient records 2) Able to evaluate drug regimens and suggest changes or improvements when appropriate.
Prevents, monitors, detects and documents Adverse Drug Reactions and Medication Use Variances
according to hospital policy
Understands formulary process. Identifies and recommends alternative drugs for requests for non -formulary
drugs 1) Intervenes in situations in which use of an alternative drug requires understanding of complex
Interpretation of Clinical & Pharmacokinetic Lab Data
Demonstrates knowledge of basic pharmacokinetic principles 1) Performs pharmacokinetics calculations.
Recommends drug therapy changes to prescribers, and/or prospectively initiates appropriate dosage
Adjusts dosage regimen based on renal function.
Demonstrates knowledge of basic laboratory values used in therapeutic drug monitoring.
Identifies targeted serum drug levels/lab values requiring pharmacist intervention 1) Evaluates the efficacy of
drug therapy, anticipates side effects, toxicity or adverse effects.
Evaluates the effect of current disease states, organ systems functions and other patient specific parameters
on drug therapies.
Problem Identification & Resolution
Communicates and documents problem detection, relevant findings, recommendations, and necessary
Identifies recurring drug-related problems and suggests a plan for improvement.
Demonstrates effective collaboration skills with patient care team regarding patient management decisions as
measured by constructive resolution to patient problems, consultation and timely response to all formal
orders/consults including emergency response.
Interacts confidently, diplomatically and persuasively with patient care team when advising and /or adjusting
specific treatment/therapy, recommendations or other problem solving activities; takes the initiative to offer
corrective suggestions and input.
Serves as primary source of drug information to physicians, nurses, and other health care professionals.
Given any category of drug information request, employ a systematic approach to: 1) Receive and categorize
requests from health professionals and patients, obtaining all necessary background information related to the
request 2) Locate and record the answers to requests selecting appropriate textbooks, retrieval systems, and
primary literature 3) Effectively communicate verbally and in a timely fashion accurate and complete answers
to the requestor, with written supplementation when indicated 4) Provides for appropriate follow-up and internal
documentation as required.
Reviews and interprets the literature and applies this information to specific patients' situations.
Relationships with Peers, MD, RN, Patients, Other Health Care Professionals
Understands role as integral member of the health care team: 1) Demonstrates effective oral and written
communication skills related to assigned responsibilities by keeping staff (peers, support personnel, clinical
management staff, and patient care team) apprised of progress, concerns, including proposed solutions and
recommended actions 2) Able to exchange information with patients and their families 3) Becomes an integral
member of an interdisciplinary team in a practice area.
Leadership and Organizational Ability
Monitors work of support personnel and students, and reassigns tasks as needed: 1) Acts as a student
preceptor, assisting in learning activities and evaluating progress.
Demonstrates priority-setting in his/her approach to patient care issues.
Provides oral/written feedback to preceptor and rotation specific evaluations, provides self -assessment at
Seeks improvement in methods that assure optimum efficiency and cost effective use of resources.
As a member of an interdisciplinary team, maintains an effective professional working relationship as
measured by enthusiasm for the role, flexibility under stress, meaningful interdepartmental relations, and
positive feedback from team members, patients and family members.
Education of Other Health Care Professionals: 1) Prepares and presents inservices/CE for nurses 2) Lectures
at Yale University School of Nursing 3) Prepares and presents inservices for physicians
Patient Education: 1) Performs patient counseling
Provides departmental training for peers, students and technicians: 1) Serves as a preceptor to Doctor of
Pharmacy students from University of Connecticut and other colleges of pharmacy as requested.
Participates in community awareness and outreach programs
Written Professional Activities
Submit material for intra- or inter departmental publication
Completes a self assessment for performance evaluation which includes a career development action plan
Participates in the development of drug related patient educational material
Drug Distributive Activities
Oversees the drug distribution processes, assuring accurate and timely dispensing of medications to patients
via automated pharmacy systems and centralized dispensing systems
Effectively demonstrates the principles and conduct consistent with a High Reliability Organization
Graduation from an accredited College of Pharmacy with a B.S. or Pharm. D. degree or equivalent experience
required. Must be eligible for Connecticut pharmacist licensure.
Hospital pharmacy work experience preferred.
This individual should demonstrate knowledge of pharmacology and therapeutics. Excellent communication skills
and the ability to work with others are required. Experience in teaching and research activities are desirable.