Yale New Haven Health System

MEDICAL INTERPRETER-ENGLISH/SPANISH

US-CT-New Haven
Job ID
61008
Department
LANGUAGE SERVICES
Category
NON CLINICAL - ALL OTHER
Position Type
Full Time Benefits Eligible
Scheduled Hours
40
Work Schedule
DAYS
Work Days
MONDAY TO FRIDAY
Work Hours
9 AM TO 5:30 PM
Work Shift
EVENINGS, ON CALL, WEEKENDS AND HOLIDAYS ROTATIONS
Requisition ID
2017-14452

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

This position reports to the manager of Language Services and receives operational coordination from a Senior Medical Interpreter. Position provides accurate and complete, interpretation of medical information between providers and patients. Candidates adhere to the standards of practice and code of ethics of medical Interpreting.

EEO/AA/Disability/Veteran

Responsibilities

  • 1. Facilitates and encourages direct communication between patient and provider by being a conduit and not the focus of communication.
    • 1.1 Displays equal sensitivity to patient and caregiver concerns, interpreting all comments between the two parties
  • 2. Assists with operational functions of Interpreter Program.
    • 2.1 Documents interpreter request information accurately and completely in a timely manner. This includes
      Language Services System/Epic.
  • 3. Translates simple documents, on request by Sr. Medical Interpreter/Translations Coordinator
    • 3.1 Provides sight translations of short (1 - 2 pages), written documents according to Interpreter Service
      Policies Refers requests to translate complex/lengthy written materials to Translation Services.
  • 4. Participates in on-going professional development.
    • 4.1 Participates in on-going professional development by attending interpreter conferences, training offered by the department , extended education opportunities and by reading professional articles or taking language improvement courses

Qualifications

EDUCATION


Bachelors with a concentration in language or an allied medical field (or equivalent combination of education, training and/or experience).


EXPERIENCE


Two years of medical interpreting or equivalent. Experience in a healthcare/hospital setting preferred. Experience in handling a variety of customers at all socio-economic levels. Demonstrated experience with the application of interpreting technologies/equipment: smart phones, tablets, computers and commonly used software.
Understanding of culture represented by languages spoken by interpreter.


LICENSURE


National Certification of Medical Interpreters required.


SPECIAL SKILLS


Must be fluent in a foreign language and English both verbal and written.
Proven ability to work as a part of a team and to work with limited supervision. Completes the accurate entry of data in both Epic and the Language Services System. Substantial knowledge of medical vocabulary in at least two languages.


PHYSICAL DEMAND


Hearing sufficient to understand and interface effectively between two or more parties in a medical interview who speak different spoken languages. Sitting 10-20% of the day, Standing or ambulating 80% of the day, Able to move quickly through a large, multi-floored complex with many buildings Visual acuity sufficient to read printed matter


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